This special Yom Kippur episode of Unorthodox features stories about apologies from host Mark Oppenheimer, writer and Harvard Divinity student Shira Telushkin, and Tablet's Esther Werdiger. What happens when an apology goes wrong? What happens when we’ve done something so awful we can’t face the other person? What happens when somebody apologizes to us—and we can’t forgive?
Special guest Marjorie Ingall, who blogs at sorrywatch.com, offers her five rules for what makes a good apology.